Water Damage in a 5-Star Hotel Ballroom in Singapore
The flooding was primarily caused by severe rainfall and roof neglect at the Hotel. A blocked rainwater drain pipe exacerbated the issue, where after two days of relentless rain, the rainwater finally breached the ceiling, affecting the ballrooms, private rooms, and offices.
With an event already booked and to take place at the Hotel ballroom the following week, a swift and effective response was needed to ensure the space was operational.
15,000 sq. ft.
Area Size Restored
Days to Recovery
Big Red was activated by the Hotel to carry out the flood damage restoration works on a Thursday afternoon. The Hotel emphasized that they had a confirmed booking for the use of the affected ballroom the next week and it was extremely vital that the premises be back to its original condition by then.
Areas of Damage
- Ballroom Foyers
- Private Rooms
- Staff Office Areas
Post site assessment, the restorative equipment was quickly deployed to dry up the carpeted areas and over the next few days, the carpet underlays were replaced and the dried carpets were re-installed. Finally, the carpets were given a good wash, treated with an antimicrobial and odor neutraliser, before handing the site over to the Hotel, well in advance of their scheduled event.
With Big Red’s swift recovery process, there was minimal disruption to the Hotel operations and we even succeeded in restoring the existing carpets to their pre-loss condition. Most importantly for the Client though was that the scheduled event at the ballroom was able to proceed as per originally planned.
If there is any water leak or water damage at your premises, and you require immediate water damage restoration, do not hesitate to contact Big Red. Rest assured that you will be in good hands with our expert & experienced recovery teams.