Water Damage in a 5-Star Hotel Room & Corridor in Singapore
During some routine maintenance work in a hotel room’s bathroom, a water pipe burst causing flooding in the guest room, the adjacent corridor and there was some secondary water damage in the room directly below the affected guest room as well.
In any Hotel, a quick turnaround of a room for the next guest is of utmost importance. There is no time to waste in such cases!
2 Guest Rooms & Corridors
Area Size Restored
Days to Recovery
It was a water-supply pipe maintenance gone wrong! The sudden break in the water pipe flooded the entire room, along with the corridor. Furthermore, the water seeped through the cement flooring to the below floor, causing secondary water damage to another guest room. The room and corridor, where the flooding originated, suffered the most where the entire carpet underlay had to be removed, disposed and replaced. The room below was only partially affected but still required a replacement of underlay for a certain section of the room.
Post drying and underlay replacement, all affected carpeted areas were professionally cleaned.
With the weekend fast approaching, the Hotel was concerned about meeting the demand for rooms and with Big Red’s quick response and turnaround, they avoided minimum downtime and were ready to ‘sell’ the room during the weekend. During the entire recovery process, the guests from neighbouring occupied rooms were also minimally disrupted.
Contact Big Red if you have experienced flooding and need an expedited back-to-normal situation!